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Support & Feedback
Use the right contact route for the right issue. Platform account support belongs with JanitorAI. Editorial feedback about this website belongs with the site owner.
janitor-ai.ca is an editorial website, not the JanitorAI platform itself. That distinction matters on the contact page because the right route depends on the kind of issue you are trying to solve.
Platform support, billing changes, account recovery, moderation concerns, and app problems belong with JanitorAI's own help and account systems. Editorial feedback, broken links, clarity issues, and site-quality suggestions belong with this website.
A mature editorial site should make it easy to report factual drift, outdated pricing references, broken first-party links, or unclear copy. Corrections are most useful when they identify the exact page, section heading, and issue observed.
If you contact the site owner about a correction, include the affected URL, the line or claim that appears inaccurate, and where possible a first-party source that helps verify the update. That keeps the review process practical and transparent.
Accessibility feedback is welcome when it helps improve navigation, readability, colour contrast, link clarity, keyboard movement, or mobile use. These issues matter on informational pages just as much as they do on product interfaces.
When reporting an accessibility concern, mention the device, browser, page URL, and the step where the friction appeared. A short reproduction path is often more useful than a general complaint that something felt hard to use.
If the site owner later accepts sponsorship, partnership requests, media enquiries, or licensing discussions, those routes should be published clearly and separated from routine editorial support. That prevents ordinary readers from being pushed through a business inbox and keeps commercial outreach from diluting user support.
Until a dedicated route exists, the site should avoid implying that it offers managed advertising, partnership placement, or vendor support services that are not actually staffed.
Before treating this page as fully production-ready, the site owner should publish a real contact endpoint tied to the domain, such as a monitored mailbox or secure form. Trust pages look stronger when they describe a genuine route rather than hinting at one that does not exist yet.
If response timing, business identity, or jurisdiction-specific notice requirements apply to this website, those details should also be added here so that the contact page functions as a real operational page rather than a placeholder.
| Recommended element | Why it matters |
|---|---|
| Monitored contact route | Lets readers report broken links, corrections, and accessibility issues through a real channel. |
| Response expectation | Sets a practical tone and reduces uncertainty around follow-up. |
| Business or owner identity | Improves transparency for editorial, legal, and commercial requests. |
| Form privacy note | Clarifies how submitted information will be handled if a form is added later. |